Thank you for shopping at Healing in Motion – Bowen Therapy and Animal Health. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, please notify us in writing via email, the reason for the return. Your item must be unused and in the same condition that you received it, unless the reason for the return is a faulty item. This will be authorised on receipt of the item.
Where possible your item must be in the original packaging.
Your item must be returned with receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received it. After inspecting the item we will immediately notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card, paypal (or original method of payment).
Once notified that the refund has been processed the time taken to receive the credit will depend on your card issuer’s or bank policies.
Shipping
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable unless the reason for return is verified as a faulty item.
Thank you
Chris
Healing in Motion
Bowen Therapy and Animal Health
Return and refund policy